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AssetWise - Asset Management, The New Wave
To run a business within a business, IT Service and Support requires firm control over its assets and services. Moreover, fully understanding the location, health and performance of all enterprise assets has a direct impact on the organization's overall corporate financial performance. To proactively manage assets over their entire lifecycle, firms must strive for enterprise-wide visibility and context into utilization, service accounts and historical records. The role of Service Management solutions is to provide this view, and automate and support the processes that enable the enterprise to maximize ROI, improve service levels, streamline service delivery and reduce total costs.

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